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Cornel Rebegea Thank you for your question. Would a rule that assigns conversations to a specific user do what you're looking to achieve? You can read more about rules here.
Hi guys,
new to Trengo services. Is it possible to direct the chat widget to a certain assistent?
like Api.Widget.open('chat', userid) or something. Thx
Cornel Rebegea Thank you for your question. Would a rule that assigns conversations to a specific user do what you're looking to achieve? You can read more about rules here.
Daniela Backman That sounds like a great solution. Thank you very much!