chat with specific help assistent

Hi guys,

new to Trengo services. Is it possible to direct the chat widget to a certain assistent?

like Api.Widget.open('chat', userid)  or something. Thx

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  • Cornel Rebegea Thank you for your question. Would a rule that assigns conversations to a specific user do what you're looking to achieve? You can read more about rules here.

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  • Daniela Backman That sounds like a great solution. Thank you very much!

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