Visibility control permissions for light users

Right now if ticket is assigned to an admin and this admin is in same group of a light user. Any light user will be able to see and manage this ticket.

Will be nice a option to limit light users to be able to only see tickets assigned to himself or his group.

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  • Thanks for sharing! At this moment Light users have access to all the conversations of the teams they participate in. If you want to have that differently it would be interesting to create separate teams for these people. 

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  • 1 yr agoLast active
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