Sharing a print screen with support

There must be easier ways to do this ? :) Is it my settings ? 

I am chatting with support - and they ask me to share a print screen. I tried win+s to take a screenshot and pasting that in the conversation - didn't work. Tried taking the screenshot with Greenshot and pasting - didn't work. So have to take a screenshot, save it somewhere, then attach it to the chat.

Can we look into an easier way? 

(e.g. teamleader found a way :))

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  • FYI, the website widget chat offers an integration with Surfly, allowing visitors to share their screen when in a chat! :)

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