Within most Voip solutions it is possible to answer phone calls from within a pop-up. This will open the Voip system. It would be great if this can be done from within the Trengo pop-up as well.
Thanks for sharing Ellemiek! We are currently improving our Voice feature with several new features. I am not 100% sure if this is already included, but I will check and I will come back to you.
We have looked into the plausability for this feature and have chosen to not implement it at this time. A lot of browsers block these kinds of features.
Charlotte Beenen that's not entirely true. Because you can accept those popups, and also you can use native desktop popups from the browser :).
Hey Ryon ! Thanks for reopening this topic :) Perhaps there have been some changes in this the past year which has caused to be possible in some cases. I will reopen the topic for further evaluation and I will keep you posted on relevant update!