Default reminder time and dates

As of right now when trying to set a reminder for a message, the default schedule date is set to 7 days later. Usually our agents want to reply to something the next day in the morning or coming Monday.

Instead, I think it would be more useful to have like 3 default times and dates. Gmail does this very well with emails (see screenshot) where you have 'tomorrow morning', 'tomorrow afternoon' and 'monday morning' and an option to select a custom time and date yourself.  

 

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  • Amrish Thank you for your feedback. We'll take this into consideration if/when we make changes to how reminders work.

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  • 6 mths agoLast active
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