Password protected help center in widget

At this moment it is not possible to add a password protected help center in a widget. You can choose the channel, but the widget remains empty. This particular widget is only available in a password protected environment so I know that people that see this widget are allowed to see the articles.

I see in the widget code that you have to add window.trengo.key, so maybe add something like window.trengo.passwordprotected = 'Iknowanditsokay'; can do the trick ;-)

But it would be awesome for my users to be able to read and search the help center from within the software. I also have a second idea about this (context sensitive widget that shows articles on base of an url or javascript variables) but I will post that as a new idea ;-)

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  • Thanks for sharing Eduard! Will keep you posted if there's an update on this! 

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      • Eduard
      • Eduard_Wustenveld
      • 4 mths ago
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      Tamara Berner The widget still doesn't work, what can I tell our users? They are waiting on this feature for a year and they are losing patience with me :-(

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