Preview of internal note in email notification

We'd like to see a preview of the internal note in the email notification when someone assignes a ticket to another user.

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  • Thanks for sharing Floortje, we'll keep track of this post and keep you up to date as soon as there is any news! 

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  • As it is no longer possible to leave internal notes when assigning this conversation, this feature can no longer be implemented. 

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  • 10 mths agoLast active
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