Channel/inbox sorting

Right now our inboxes contain WhatsApp, emails (10) and website chats (7) which are mixed up under one 'channels' drop down. 

It would be great to be able to sort inboxes per channel with a unique drop down menu to keep it better organized. 

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  • Joey Treurniet Thank you for your feedback. I'd like to fully understand what you mean, could you please elaborate on what you mean with being able to sort inboxes per channel with a unique drop down menu? Thanks in advance!

    • Daniela Backman I've added a screenshot for reference. Instead of having all inboxes (email, WhatsApp and website chats) under one dropdown, it would be great to have one dropdown for email inboxes, one for WhatsApp and one for website chats instead having them bunched up like on the screenshot. 

      • Daniela Backman
      • Customer Success Manager
      • Daniela_trengo
      • 5 mths ago
      • 1
      • Reported - view

      @Joey Treurniet  Thanks! I see what you mean, great idea :)

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  • 5 mths agoLast active
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