Website widget - option to show outgoing phone number
When the voice channel is active on the website widget, there is no option to show the outgoing phone number. That is super important, as when we use that option, is because we want the customers to see that number instead of the real used number in twilio for example. Please, introduce that as optional on the widget configuration!
Hey there Alberto Blasco ! Thanks for sharing your idea!
I read that you have added an outbound phone number to your Voice channel but that when you add this Voice channel to your widget, the 'original' number from the channel is shown to the visitor instead of the outbound phone number that you have set up. I can see how an adjustment in this would be highly valuable!
We will monitor the demand for this feature and will update you here once there are developments regarding implementing such a feature!