Add Subject field as a select option for the email widget

Hi, 

What about the idea to add a Subject field in the email widget, where the user can select one option. 

Overview
Name
Email
Subject (select an option from the dropdown field)

Message

Requirements: 
Where Subjects can be added individually for each website and can order them. That this can be done via the admin panel of trengo.

For example: 
A business with goods needs subjects like: 
- Sending
- Return
- Delivery
- Guarantee
- Invoices

A business with services needs subject like: 
- Free call
- Service question
- Prices  

I believe it's already possible to add custom rules for text. So you can label emails based upon the words are written in an email. But that's a bit difficult to maintain / optimize.  

When you have prefilled subject options to choose from -->  you can label them to the correct inbox. 
So employee A --> Will resolve all the emails with Sending, Return, Delivery subjects. 
So employee B --> Will resolve all the emails with Guarantee, Invoices



You can better manage your time and priorities. For example subject: Free call needs to be replied to immediately, but subject prices only need to be replied once a day.

Please, if you have some remarks or like the idea as well. Share it in the comments :) 

Kind regards, 

Bas

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