Time registration API

There is an option to register the time worked on a ticket in Trengo, which is great. For tickets that need to be billed to our customers, we are currently registering time in another application. The reason for this is that there currently is no API to retrieve the time registered in Trengo into an invoicing tool.

So, I would like to request the access to an API that returns the time registered on tickets so that this can be used in a custom backoffice application.

Also, it would be a great add-on to have a switch billable/non billable on the time registration.

Thanks for considering.

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  • Thanks for sharing! I will check with my development team if the time registration is API accessible or whether it will be and keep you up to date!

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      • Charlotte Beenen
      • Product Support Specialist
      • charlotte_trengo
      • 2 yrs ago
      • Reported - view

      Tamara Berner At this moment the API is not documented in developers.trengo.com, but if you choose to inspect the calls made using f12, you will be able to find the code and connect with it.

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