Implement keyboard shortcuts
In several email clients I'm used to use keyboard shortcuts, currently those are missing in Trengo.
For example:
- CTRL-Enter to send an email or post an update.
- SHIFT-DELETE to permantently delete an item
- CTRL-DELETE to archive an item
- CTRL-A to select all
- And so on and so on
Mail clients like Outlook, Mailspring and Missive all have keyboard shortcuts.
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Thanks for sharing, sounds like a cool feature! I'll keep you up to date if there is any news!
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We are currently working on this feature! As soon as it is live I will give you an update!
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Mark Just Could you please like and follow this topic, as it is similar to a request you posted. I will update you in this topic.
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I think Ctrl + Enter should be Send and Close for emails and all other platforms
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Thomas You have shared this idea in a different post. Please follow and like this one. I will keep you posted in this topic!
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Tim van den Dam Your idea of using shortkeys to implement Quick Replies would be a great add-on to this feature as well, please like and follow this post and I will keep you updated on both features.
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I think there should also be a shortcut for merging conversations.
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We have added our first keyboard shortcut:
cmd/ctrl + e will open a quick navigation panel.
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Charlotte Beenen ctrl + e is already a native browser shortcut. So it doesn't work on a lot of PC's
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Ryon Thanks for the feedback on this! We have not gotten any further messages about this but I will pass it along to our product team. There are currently no plans to make adjustments to this feature in the short term.
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