Being able to directly watch images instead of downloading them
Having a preview and / or view feature for images that are retrieved within Trengo (similar to Gmail for example), where a small tumbnail is shown to get an idea of the image. Clicking on the tumbnail directly shows the bigger image, where you have the option to eventually download it.
In the meantime we are several updates further and even though there is no thumbnail shown, inserting an inline image in email and images in other channels are directly shown in Trengo and with one click of the mouse they are opened. Please let me know if this is sufficient for you, so I can mark this Idea as completed.