Nickname / Alias

Some employees do not want to be known by their first name in the public chat.  this for privacy reasons.  is it possible to display a nickname / alias?  or just our company name.

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  • Hi Ben ! Thank you for your question 😊 The name that is shown in the chat is automatically copied from the name that is in the profile of the Trengo user. In case your employees do not want to use their own name in the chats, they can change their name to a nickname or alias in their profile! 

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