Flowbot can transfer to Chatbot (and vice versa)... (OR do not require Flowbot to always have a button/action!)
Sometimes we just want the user to talk to us - for example, I have 2 chatbots that talk about very different things. I don't want a user to accidentally get a response about a different subject. For example a user who wants to buy or sell a car might go something likke this: FLOWBOT: Do you want to buy a car or sell a car? [BUY] [SELL]. <transfer to chatbot>. CHATBOT: Ok, what would you like to know? ... This allows the user to narrow down to a subject but still have the freedom to ask a large number of questions.
The reverse is also helpful, for example the chatbot might say at some point. CHATBOT: If you are ready to buy your insurance, type YES. If the user types "yes" then it transfers to the Flowbot: FLOWBOT: What is your name? <USER INPUT>. Do you want comprehensive cover [YES] [NO] etc etc... and at the end transfer back to chatbot.. "Do you have any other questions"?
Hi Cmind ! I saw you left a similar post concerning this topic - feel free to like and follow the post and leave a comment to further elaborate on your wishes 😊 I have deleted your other post in order to maintain visibility and avoid duplicate posts! We will keep you posted on relevant updates here!