Being able to export/import articles in the Help Centre

I have a Help Center with several articles, in Dutch. I now want to translate the articles, for which I need to send them to a translation company. At this moment I have to copy/paste all articles one-by-one, to put them in a pdf or word file (which the translation company requires). It would be so much easier if I could just export all articles, and (ideally) import te translated articles later on.

 

Could you please develop an export / import function for help center articles. Thanks in advance!

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  • Thank you for sharing this wish! I will make sure to keep you up to date if there;s any news worth mentioning! 

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  • I think this is crucial functionality for the Help Center that will allow Trengo customers to maximise its potential. Available rather today than tomorrow :)

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      • Tamara Berner
      • Product Specialist
      • Tamara_Berner
      • 1 mth ago
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      • Reported - view

      Eylard Wurpel We have recently launched our Help Center API and our currently working on the documentation. This will already help in this feature. 

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    • Tamara Berner thank you for the update. When do you think we can start using the HC API?

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      • Tamara Berner
      • Product Specialist
      • Tamara_Berner
      • 1 mth ago
      • Reported - view

      Eylard Wurpel The API was already accessible, and we just released the documentation: https://developers.trengo.com/reference#list-all-help-centers.

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