Add phone number at the same level of the email address in contacts

You should consider adding the phone number to the main contact data. 

WhatsApp is #1 choice of communication in many regions, and the phone number is a personal, relevant and unique way to identify a unique contact (as is the email address).

In our use case, we ask for the phone number early in the prospecting phase of a lead, and it would be perfect to use it to search in our own database and sync Trengo's contact information with our own using the phone number (as we do with the mail) as the bridge.

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  • Thanks for sharing this wish Nicolás! For my comprehension, are you referring to a custom sync between Trengo and your database? 

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