Missing message-count in Weergaven-section

The Inbox-overview shows the number of tickets for Kanalen, Labels and Gebruikers. But for Weergaven no numbers are shown. 

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  • Thanks for submitting! We will look into this. 

  • Tamara Berner

    I would like to ask if there is an update regarding this? 

    This is really important as to know whether there are new e-mails inside a View. 

    Channels, Teams and Labels - there are badge icon that shows the number of e-mails inside.

    Will this be implemented soon?


    Alvin B.    

    • Alvin Buquid At this moment there is no definite update upon this feature. I noticed you liked this post, so as soon as there is an update, I will keep you informed. 

  • Bart I noticed you had a similar request. Could you please like & follow this topic, so we have a batter insight in the desire for this feature? 

      • Bart
      • Bart
      • 1 yr ago
      • Reported - view

      Tamara Berner That is exactly what I mean for the folder spam, thanks! :-) 

  • Tamara Berner Any use on this ticket? It would be very helpfull if a support employee seen the number of new /open messages  (e.g. in place 1 and/or 2) by means of app icon badge like you have on mobile phone apps?

    • With this,  I also like to add that the pop-up only shows up when you are actually on the Trengo site. When you have the Trengo site open, but are working in another application or on a different website (and trengo is not closed) the pop-up is not shown. We only here a sound. A support employee easily forgets that there is a chat waiting to be answered!

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