In our configuration it is mandatory that a ticket is labeled and without label the ticket can not be closed.
It is possible to assign ticket in bulk and to close tickets in bulk. it is not possible to apply a label in bulk. we would like to have this option.
Thanks for sharing this feature. I will keep track of this post and keep you up to date if there's any news concerning this feature.
At this moment we are working on a new look and feel for the Trengo dashboard, therefore this feature is not soon to be released. However, we will review this feature in the future.
Marco Oosterlaken I noticed your post about the same feature as well, please like and follow this post in order to keep up to date about this wish!
Marco Oosterlaken Notices you had a similar wish, please like & follow this post to make sure you don't miss any updates about this feature.
Tamara Berner I am mentioned twice?:P
Marco Oosterlaken Oh sorry about that! I might have been a bit too enthusiastic ;).