Cannot use Widget on Wix Sites


I'm sorry in advance for my bad English, because we are a French team. 

We use Trengo for our customer support and we love Trengo, BUT we can't use the website widget on our Wix website. The widget works fine in the desktop version, but in the mobile version, when the user opens the chat, the site goes backward and it creates bugs. This is an issue that has been reported several times but not updated today so we have to use Zendesk chat in addition to Trengo which is not very convenient. Is it possible to quickly set up a fix for this bug please?


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  • Hi Sébastien, thanks for posting! I understand you have been in contact with our support regarding the Widget. Our development has added the feature of placing our widget on a Wix website on their backlog. I cannot give you an estimation of when this will be ready at this point. As soon as I have more news, I will let you know! 

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