Recent (send) e-mail stays in ticket

When we start a new ticket (e-mail), the most recent send message will be shown. At first we thought we maybe did not send the e-mails but we did. Now we have to make sure we don't send an e-mail twice. This mostly happens in almost all open tickets.

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  • Thanks for sharing this! We are aware of this situation and are currently working on a solution. 

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  • Status Fix planned
  • 2 mths agoLast active
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