Reports option to filter on Team

It would be nice to get an overview of how your team is operating. Right now you can either base it on everything, channels, user or label. It would be nice if team could be added to that. 

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  • Right, it will give a clear picture of how the team is operating and make a grounded analysis of teamwork 

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    • Lesia Andrusiak Yes! Indeed.

  • This would be really helpful. It's tedious to filter by channel then agents in order to get a team's performance. This should be achieved by adding a simple filter

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  • 1 yr agoLast active
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