New Authorization level role: access to all conversations of assigned profiles
We need a new authorization level for our users. As an extra option besides light/user/supervisor/admin.
Let's call the authorization level: 'account manager'.
The 'account manager' role must have access to all conversations of assigned profiles. So it must be possible to assign a profile to a account manager (front-end and API)
Account managers must be able to see all historical conversations of their assigned profiles.
Account managers have a higher level of access then users, but lowel compared to supervisors.