New Authorization level role: access to all conversations of assigned profiles

We need a new authorization level for our users. As an extra option besides light/user/supervisor/admin.

Let's call the authorization level: 'account manager'.

The 'account manager' role must have access to all conversations of assigned profiles. So it must be possible to assign a profile to a account manager (front-end and API)

Account managers must be able to see all historical conversations of their assigned profiles. 

Account managers have a higher level of access then users, but lowel compared to supervisors. 

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  • 11 mths agoLast active
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