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Thanks for sharing becks! I understand that you would like to share the link to your FAQ page via de website widget. A way to do that is to create a Help Center and to add it to your widget. You could also build a Chatbot that would provide those url's automatically. If you need any help with it do not hesitate to reach out to our support!
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Aga Wenska Hi Aga, thanks for your reply. I'll have a look at the help center option, but actually I just want to provide a link in the chat widget to our existing FAQ. I now used the autoreply function, as I cán use hyperlinks there. The downside is that the autoreply applies to the entire channel, not to individual widgets. Since we have a Dutch and an English widget for our channel I had to put both Dutch and English text in the autoreply, which is less than ideal.
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becks Thanks for the update Becks! I will keep track of this wish and will let you know if there's any news regarding this!
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