Drafts in outgoing mails
When we start a new conversation it would be useful if we have a folder with 'drafts'. This makes it possible to create multiple new conversations without having to send them immediately.
Perhaps it would be useful if this folder is connected to your personal account.
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Maybe the option to 'send later' works for you? https://help.trengo.com/en/articles/5062-how-to-send-an-email-directly-or-later