Kanban Tickets View

Would be really nice have a kan view of the dashboard. I saw something similar in other solutions, and really love it, give agent a clear view of all tickets.

 

For example, have a columns like:

NEW | MINE | REMINDERS | MENTIONED | FAVORITED | SPAM

 

In this way with only one look we can have an idea of all tasks instead making clicks over sidebar filters

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  • I would opt for this as well, it generates a better view.

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  • Thanks for sharing Nestor! We are always looking for ways to improve our inbox. Keep you posted if there's any news worth mentioning. 

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