Preferred language for all channels

If we know someone preferres to communicate in for example English, it would be nice to be able to set this preference in a contact of a profile. This way language selection can be automatically set in all communication channels, Quick replies, automation, etc.

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  • Sounds great! We already have the feature in a profile in which you can choose in which language you would like to Display the inbox. It would be nice if this selection also gives you the right Quick replies in the right language / right channels etc. Thanks for sharing! 

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  • Hi Annick Steenman ! I saw you left a similar post concerning the language that you can set for the entire Trengo account. Feel free to leave any feedback or other ideas concerning that below this post so we can keep track of it! 

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