e-mail address in cc asign to a certain team

Hi all,

 

I would like to assign a ticket to a certain team, but the e-mail address that is the trigger is in cc and not the first receiver / contact. Is this possible?

 

Thanks!

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 6 mths agoLast active
  • 7Views
  • 1 Following