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Thanks for sharing this suggestion! This sounds like a great feature.
Would you actually want to open a different system, because by making use of our integrations, it is also possible to collect information from a CRM-system (for example) and show it in Trengo.
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Pim I noticed you had this wish as well. Please follow and like this post to keep up to date !
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Hello. I'm looking to make the switch from Zohodesk to Trengo but this is a key thing for us. We need our support agents to be able to click a prefilled link to our appointment booking system. When you are with the customer in a call is pretty hard to waste the time copy pasting the link correctly. I see this is an year old entry. Is this possible right now?
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Alan thank you for your comment. What you're asking for is a bit different to than what was requested in this post. Perhaps you could elaborate on where you want this hyperlink to be? And on which channel?
