Import profiles: email (contact) and phone number (contact)
Problem: we have a list of customers with email and phone number(s). We'd like to import both to trengo. We can only import phone numbers via SMS -> Import contacts.
Solution: enhance currently "import contacts" to support creating "Contacts" and "Profiles" at the same time.
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Thanks for sharing Sergio!
Currently this is not a feature we offer, but we do have these features within our API (https://developers.trengo.com).
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Hi, we are changing to Trengo if we can get the old emails in. This is indeed the first thing a new costumer like to do before changing. The Help Center articles would be nice to import to, so we don´t need to make them again.
Can anyone explain how to do it?
Or if there is somebody that we can hire to do it? -
This topic is sort of related to what I've been inquiring about to Trengo's support team. If we integrate a shopping cart, that would have customers new and old with both email and phone numbers, could we sync them to Trengo and automatically create a profile that included both their email and phone so when the customer reached out to us, we'd already know who they were?