How to enable Javascript

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2FA for sessions
If a registered customer contacts us using a non-registered platform (like WhatsApp, or Instagram), We would like to validate the customer that his phone number or the profile is valid.…
- Eliad Cohen
- Eliad_Cohen
- 1 mth ago
- 8
- Ideas
1
Preferred language for all channels
If we know someone preferres to communicate in for example English, it would be nice to be able to set this preference in a contact of a profile. This way language selection can be automatically set…
- Marc Fleskens
- Het beste cadeau voor je medewerkers
- Marc_Fleskens
- 1 yr ago
- 2 replies
- 18
- 1
- Charlotte Beenen5 mths ago
- Ideas
2
Take auto replies out of ticket conversation on email channel
Don't show auto replies in email threads as it make it harder to find the actual emails. Note: This feature has been requested by existing customers but only documented internally.…
- Daniela Backman
- Customer Success Manager
- Daniela_trengo
- 8 mths ago
- 2 replies
- 9
- 2
- Daniela Backman8 mths ago
- Ideas
0
Customize Auto reply mail
Could we customize the Auto reply mail that is sent in all situations (not only outside if ofice hours)? For example, when we receive a ticket from a centail country,…
- lizet
- lizet
- 8 mths ago
- 3 replies
- 13
- Daniela Backman8 mths ago
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