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2FA for sessions
If a registered customer contacts us using a non-registered platform (like WhatsApp, or Instagram), We would like to validate the customer that his phone number or the profile is valid.…
Eliad Cohen
Eliad_Cohen
1 mth ago
8
Ideas
1
Preferred language for all channels
If we know someone preferres to communicate in for example English, it would be nice to be able to set this preference in a contact of a profile. This way language selection can be automatically set…
Marc Fleskens
Het beste cadeau voor je medewerkers
Marc_Fleskens
1 yr ago
2
replies
18
1
Charlotte Beenen
5 mths ago
Ideas
2
Take auto replies out of ticket conversation on email channel
Don't show auto replies in email threads as it make it harder to find the actual emails. Note: This feature has been requested by existing customers but only documented internally.…
Daniela Backman
Customer Success Manager
Daniela_trengo
8 mths ago
2
replies
9
2
Daniela Backman
8 mths ago
Ideas
0
Customize Auto reply mail
Could we customize the Auto reply mail that is sent in all situations (not only outside if ofice hours)? For example, when we receive a ticket from a centail country,…
lizet
lizet
8 mths ago
3
replies
13
Daniela Backman
8 mths ago
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