How to enable Javascript

Company settings

0
Company Name as Caller ID
As we are working with different nationalities but cannot purchase phone numbers for each country it would be a great solution and also make it more trustworthy if the Caller Id for outgoing calls…
- Laura Spiekermann
- Laura_Spiekermann
- 1 mth ago
- 2
- Ideas
0
DNS record setup styling problem
See attached screenshot. When you have to transfer a lot of DNS records, you often have the two screens alongside each other. Trengo now hides the view on small windows.…
- Merijn van Wouden
- Merijn_van_Wouden
- 1 mth ago
- 1
- Ideas
0
Change usernames and passwords for my employees
"As the owner of a Trengo environment, I would like to be able to change usernames and passwords for my employees, so that new colleagues can reuse existing Trengo licenses/history with their own…
- Rogier van den Berg
- Rogier_van_den_Berg
- 2 mths ago
- 1 reply
- 7
- Charlotte Beenen2 mths ago
- Ideas
6
Windows program links in incoming messages
We would like to use Windows program links in incoming messages. These are now blocked through Trengo. Our customers place online request based on our stock through multiple web forms.…
- Alec Nijssen
- Alec_Nijssen
- 2 mths ago
- 1 reply
- 14
- 6
- Charlotte Beenen2 mths ago
- Ideas
1
Dynamic e-mail as a hyperlink
I would really want the functionality to add each agents e-mail as a hyperlink in the signature. Currently, it is not possible to have a dynamic hyperlink with a field entry in the signature.
- Tim Asklöf
- Tim_Asklof
- 2 mths ago
- 1 reply
- 9
- 1
- Charlotte Beenen2 mths ago
- Ideas
2
Activate Flowbot outside business hours (without a Rule)
We think there should be an option to have a Flowbot become active after business hours. At this point it's only possible to make him respond after a visitor sends a message.…
- Boy Brabander
- Owner
- Boy_Brabander
- 4 mths ago
- 3 replies
- 12
- 2
- Charlotte Beenen3 mths ago
- Ideas
0
Let each individual user upload a custom picture for their signature.
We would like to be able to add our own individual e-mail signature for each user. In Freshdesk, for example, each user can upload this themselves in their own user settings.
- Paul Bergsma
- Paul_Bergsma
- 1 yr ago
- 1 reply
- 9
- Charlotte Beenen1 yr ago
- Ideas
1
Visibility control permissions for light users
Right now if ticket is assigned to an admin and this admin is in same group of a light user. Any light user will be able to see and manage this ticket.…
- Nestor Toledo Diaz
- Nestor_Toledo_Diaz
- 1 yr ago
- 1 reply
- 8
- 1
- Charlotte Beenen1 yr ago
- Ideas

Company settings

Company Name as Caller ID

DNS record setup styling problem

Change usernames and passwords for my employees

Windows program links in incoming messages

Dynamic e-mail as a hyperlink

Activate Flowbot outside business hours (without a Rule)

Let each individual user upload a custom picture for their signature.

Visibility control permissions for light users

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