How to enable Javascript

Facebook

3
hyperlink to their profile (instagram, facebook, twitter)
When connected the social media channels, we dont have the hyperlink to the user profile, only appears the name (not the username) so its hard to find the user the solution for now is,…
- comunicacion
- comunicacion
- 5 mths ago
- 3 replies
- 40
- 3
- Daniela Backman1 mth ago
- Ideas
- Completed
- Completed
0
Overview in Facebook comments
The Facebook comments that we answer do not appear under the customers comments. So we have no overview which comments have already been answered. It would be easier if the comments we responded to…
- Annick Steenman
- Annick_Steenman
- 3 mths ago
- 1 reply
- 10
- Charlotte Beenen2 mths ago
- Ask the community
2
Ability to like comments on Facebook and Instagram
Having the ability to like comments on Facebook and Instagram, and to give reactions (love, care, haha, wow, sad, angry) This feature has been requested by customers privately.…
- Daniela Backman
- Customer Success Manager
- Daniela_trengo
- 3 mths ago
- 9 replies
- 21
- 2
- Steve Bull3 mths ago
- Ideas
1
Assign a chatbot after a rule
To be able to set a rule that if the message is something like... “I saw this on Facebook” to assign the user to the chatbot. Typically our users have 5-10 typical questions that the chatbot can…
- Joey Caisse
- Joey_Caisse
- 6 mths ago
- 1 reply
- 14
- 1
- Daniela Backman6 mths ago
- Ideas
0
Display a the link/information from Facebook in Trengo when a user clicks the "Whatsapp" button in a post.
In Facebook we can set a post to have a contact link that goes to our Whatsapp for business number. Facebook sends the link to the post in a message that says "I saw this on Facebook".…
- Joey Caisse
- Joey_Caisse
- 6 mths ago
- 1 reply
- 9
- Daniela Backman6 mths ago
- Ideas
1
Facebook Messenger working within the page (Do not open a new page)
TL;DR: When Customer chooses "Facebook Messenger" from the Trengo Website Widget, he should remain in the page and not be redirected to a new page with the chat.…
- Jaime Matos
- Jaime_Matos
- 1 yr ago
- 1 reply
- 9
- 1
- Charlotte Beenen1 yr ago
- Ideas
1
Counter Twitter and Facebook during typing message
Hi, There is a character limit for Twitter and Facebook messages (Facebook is strange by the way: on Facebook.com there is no limit!). In Twitter/Tweetdeck there is a counter so you can see how many…
- Taaladviesdienst Onze Taal
- Taaladviesdienst_Onze_Ta
- 1 yr ago
- 1 reply
- 8
- 1
- Charlotte Beenen1 yr ago
- Ideas

Facebook

hyperlink to their profile (instagram, facebook, twitter)

Overview in Facebook comments

Ability to like comments on Facebook and Instagram

Assign a chatbot after a rule

Display a the link/information from Facebook in Trengo when a user clicks the "Whatsapp" button in a post.

Facebook Messenger working within the page (Do not open a new page)

Counter Twitter and Facebook during typing message

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