How to enable Javascript

Instagram

3
hyperlink to their profile (instagram, facebook, twitter)
When connected the social media channels, we dont have the hyperlink to the user profile, only appears the name (not the username) so its hard to find the user the solution for now is,…
- comunicacion
- comunicacion
- 8 mths ago
- 3 replies
- 46
- 3
- Daniela Backman4 mths ago
- Ideas
- Completed
- Completed
1
Preferred language for all channels
If we know someone preferres to communicate in for example English, it would be nice to be able to set this preference in a contact of a profile. This way language selection can be automatically set…
- Marc Fleskens
- Het beste cadeau voor je medewerkers
- Marc_Fleskens
- 1 yr ago
- 2 replies
- 18
- 1
- Charlotte Beenen5 mths ago
- Ideas
3
Ability to like comments on Facebook and Instagram
Having the ability to like comments on Facebook and Instagram, and to give reactions (love, care, haha, wow, sad, angry) This feature has been requested by customers privately.…
- Daniela Backman
- Customer Success Manager
- Daniela_trengo
- 6 mths ago
- 9 replies
- 24
- 3
- Steve Bull6 mths ago
- Ideas
1
See response given via Instagram in Trengo ticket
Customer wants to see the response they give via Instagram (via the app) back into the Trengo ticket as a response as well, to keep the conversation complete.…
- Daniela Backman
- Customer Success Manager
- Daniela_trengo
- 6 mths ago
- 3 replies
- 20
- 1
- Sebastian Slob6 mths ago
- Ideas
0
IG integration in website widget
Please integrate IG for the website widget. It makes no sense to me why Whatsapp, Facebook, Google Business and so on are available but IG not. Our customers use IG more than the other plattforms
- David Malecki
- David_Malecki
- 6 mths ago
- 1 reply
- 5
- Daniela Backman6 mths ago
- Ideas
2
Instagram Comments split tickets
Instagram Comments, currently all comments that are received via Instagram posts or tags are combined into one ticket per post within trengo. Sure many posts comments are not relevant,…
- Christopher Benyayer
- Christopher_Benyayer
- 1 yr ago
- 9
- 2
- Ideas

Instagram

hyperlink to their profile (instagram, facebook, twitter)

Preferred language for all channels

Ability to like comments on Facebook and Instagram

See response given via Instagram in Trengo ticket

IG integration in website widget

Instagram Comments split tickets

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