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hyperlink to their profile (instagram, facebook, twitter)
When connected the social media channels, we dont have the hyperlink to the user profile, only appears the name (not the username) so its hard to find the user the solution for now is,…
comunicacion
comunicacion
8 mths ago
3
replies
46
3
Daniela Backman
4 mths ago
Ideas
Completed
Completed
1
Preferred language for all channels
If we know someone preferres to communicate in for example English, it would be nice to be able to set this preference in a contact of a profile. This way language selection can be automatically set…
Marc Fleskens
Het beste cadeau voor je medewerkers
Marc_Fleskens
1 yr ago
2
replies
18
1
Charlotte Beenen
5 mths ago
Ideas
3
Ability to like comments on Facebook and Instagram
Having the ability to like comments on Facebook and Instagram, and to give reactions (love, care, haha, wow, sad, angry) This feature has been requested by customers privately.…
Daniela Backman
Customer Success Manager
Daniela_trengo
6 mths ago
9
replies
24
3
Steve Bull
6 mths ago
Ideas
1
See response given via Instagram in Trengo ticket
Customer wants to see the response they give via Instagram (via the app) back into the Trengo ticket as a response as well, to keep the conversation complete.…
Daniela Backman
Customer Success Manager
Daniela_trengo
6 mths ago
3
replies
20
1
Sebastian Slob
6 mths ago
Ideas
0
IG integration in website widget
Please integrate IG for the website widget. It makes no sense to me why Whatsapp, Facebook, Google Business and so on are available but IG not. Our customers use IG more than the other plattforms
David Malecki
David_Malecki
6 mths ago
1
reply
5
Daniela Backman
6 mths ago
Ideas
2
Instagram Comments split tickets
Instagram Comments, currently all comments that are received via Instagram posts or tags are combined into one ticket per post within trengo. Sure many posts comments are not relevant,…
Christopher Benyayer
Christopher_Benyayer
1 yr ago
9
2
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