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Reporting multible labels
It would be nice to make a label report where several labels are combined. Now you can only see a ticket with 1 label, But we would like to see the amount of tickets with several labels.
- lizet
- lizet
- 6 days ago
- 3 replies
- 5
- Daniela BackmanModerator6 days ago
- Ideas
0
Add sub-labels or label groups
Certain companies work with a lot of labels to be able to create a clear overview within the inbox. The sorting / filtering of tickets on the basis of several sub-labels will allow them to navigate…
- Daniela BackmanModerator
- Customer Success Manager
- Daniela_trengo
- 2 wk ago
- 1
- Ideas
1
Reporting: Filter on profiles/contacts including tags
We are working with lots of different profiles and tags. Within the reporting format I would like to know how many times tag(s) are used for specific partners/profiles. E.g.…
- Jessica Gajadien
- Jessica_Gajadien
- 6 mths ago
- 2 replies
- 7
- 1
- Jessica Gajadien5 mths ago
- Ideas

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