How to enable Javascript

Website widget

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Website widget Live Chat, Message Read by customer indication
I suggest using read (checkmark) flags on outbound messages in the Website chat. We would like to see if the customer read our previous messages before we give additional information.
- Robbie de Gier
- Robbie_de_Gier
- 9 mths ago
- 2 replies
- 22
- Touran Weda6 mths ago
- Ideas
2
Click to active widget
The chat application of Trengo (and all other chat applications for that matter) has quite some impact on the SEO and page speed statistics. With our webdevelopers we created a small solution for…
- Ferdi Merkx
- Ferdi_Merkx
- 9 mths ago
- 4 replies
- 64
- 2
- W B6 mths ago
- Ask the community
0
Website widget - option to show outgoing phone number
When the voice channel is active on the website widget, there is no option to show the outgoing phone number. That is super important, as when we use that option,…
- Alberto Blasco
- Alberto_Blasco
- 7 mths ago
- 1 reply
- 8
- Charlotte Beenen6 mths ago
- Ideas
2
Activate Flowbot outside business hours (without a Rule)
We think there should be an option to have a Flowbot become active after business hours. At this point it's only possible to make him respond after a visitor sends a message.…
- Boy Brabander
- Owner
- Boy_Brabander
- 7 mths ago
- 3 replies
- 21
- 2
- Charlotte Beenen7 mths ago
- Ideas
0
Hide chat widget on scroll down (mobile)
At the moment the widget is always visibel. Would be nice to have option to hide it on scroll down on mobiel devices. Best woud be to hide when scrolling down and appear again when visitor is…
- Boy Brabander
- Owner
- Boy_Brabander
- 7 mths ago
- 16
- Ideas
0
Change text color website widget
It would be great if we can change the text color in the website widget.
- Dante6
- Dante6
- 8 mths ago
- 1 reply
- 16
- Daniela Backman8 mths ago
- Ideas
2
Edit/Delete Chat Messages
It would be great to be able to edit and delete a chat message inside a website widget. Sometimes we type something wrong or send something too early.
- Mark Walls
- Mark_Walls
- 8 mths ago
- 2 replies
- 24
- 2
- Daniela Backman8 mths ago
- Ideas
0
Open website widget when clicking a link on our website
Hi, Does someone know if it's possible to open the website widget when clicking a link on our website? Let me explain with an example... For now we have a link "Contact" on our website footer that…
- Nesse
- Wesley_C
- 11 mths ago
- 1 reply
- 53
- Tamara BernerModerator8 mths ago
- Ask the community
1
contact form, add photo option
Please add with contact form, option to add a photo. Is easier for client.
- Astrid Arts
- Astrid_Arts
- 8 mths ago
- 1 reply
- 6
- 1
- Daniela Backman8 mths ago
- Ideas
2
Schedule trigger on Widget Automation
Hi there, We would like to have the possibility to choose specific hours within our business hours, so we can have the trigger visible only for a selected period of time.
- Josue
- Josue
- 8 mths ago
- 1 reply
- 8
- 2
- Daniela Backman8 mths ago
- Ideas
1
Upload files/images in website widget
It would be great if our customers could upload files or images directly in the website widget. This can currently only be done via a live chat, whilst I would like this to be possible for offline…
- Jessica Gajadien
- Jessica_Gajadien
- 8 mths ago
- 1 reply
- 9
- 1
- Daniela Backman8 mths ago
- Ideas
0
Chatwidget has a huge invisible body that hijacks clicks
The Trengo Online Status iframe of the website widget has a huge transparent body element which prevents all clicks on UI elements behind it. Example: The 'Cancel' button is completely visible but…
- Dorus
- Dorus
- 9 mths ago
- 1 reply
- 25
- Daniela Backman8 mths ago
- Ask the community
0
API set labels
Hey, The api has an option to set custom fields but not labels. Is it posible to set a label through the api? https://developers.trengo.com/docs/set-ticket-data Please add this function.…
- Jesse Bakker
- Jesse_Bakker
- 10 mths ago
- 2 replies
- 26
- Jesse Bakker9 mths ago
- Ideas
- Answered
- Answered
0
API populate a label (website widget)
Hello, Trying to set a label through the website widget, but I dont think the api allows this. :( Right now im setting a custom field and a rule that sets a label if the custom field is filled with…
- Jesse Bakker
- Jesse_Bakker
- 10 mths ago
- 24
- Ask the community
0
Gekleurde kanaal incoontjes in website widget
In de widget op de website kan je verschillende kanalen aansluiten. Zou het niet mooi zijn als je die verschillende kanalen ook een gekleurd icoon zou kunnen geven?…
- Maartje van Soest
- Maartje_van_Soest
- 10 mths ago
- 1 reply
- 11
- Daniela Backman10 mths ago
- Ideas
0
Reopen last visited screen in widget
If you have the help center as a default channel, for example, and a customer starts a chat. After he closes and reopens the widget, the widget opens at Help Center again, instead of the chat.
- Marcel Bakker
- Marcel_Bakker
- 10 mths ago
- 1 reply
- 10
- Charlotte Beenen1 yr ago
- Ideas
0
IG integration in website widget
Please integrate IG for the website widget. It makes no sense to me why Whatsapp, Facebook, Google Business and so on are available but IG not. Our customers use IG more than the other plattforms
- David Malecki
- David_Malecki
- 10 mths ago
- 1 reply
- 5
- Daniela Backman10 mths ago
- Ideas
2
Direct link to trigger the Trengo pop up!
At the moment the Trengo Pop-up can only be triggered by pressing the Trengo button. We would like to send our customers to the Trengo Pop-up from multiple channels,…
- Peter van den Berg
- Peter_van_den_Berg
- 11 mths ago
- 4 replies
- 47
- 2
- Nesse11 mths ago
- Ideas
2
Being able to block specific IP addresses for spammers.
As a user of Trengo I would like to be able to block specific IP (ranges) connected to spamming. The widget is then no longer showing if the IP (range) is recognized
- Loris SCarpa
- Loris_SCarpa
- 1 yr ago
- 26
- 2
- Ideas

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